Ordering & Shipping
Ordering I do not have a stock of any of the items. They are hand crafted one at a time, so the time that it takes you to get your order, may vary depending on how complex the item is and if I have other orders before I receive your order. If there is a change to the item you want, just order the item and in the Instructions To Seller field in the shopping cart, describe the item there. Feel free to put any comments in that field.  Feel free to email me with any questions, comments or special requests. tinsmith@dixietinworks.com Payment I accept major credit cards as well as Paypal. Although the shopping cart runs through Paypal,  you Do Not need a Paypal account to pay by credit card. If you don’t wish to use a credit card, I accept a check or money order also. I do not ship Internationally without first contacting me and having a shipping quote given. You can contact me at tinsmith@dixietinworks.com Domestic Shipping Rates From           To Rate  $0.01 $29.99 $7.00 $30.00 $69.99 $9.50 $70.00 $99.99 $11.50 $100.00 $129.99 $15.50 $130.00 and up      $ 20.00 Guarantee  Return Policy  What is a defective item? A defective item is a vessel that leaks through a seam or joint or the item has some other defect that does not allow it to function as it was designed to function. Slight seepage past a Stopper or Cork is not considered a defect. Minor surface dimpling or waviness, scratches or blemishes are not considered defects.   Defective Item Any item that is found to be defective either by the manufacturing process or that has been damaged in shipment will be replaced after return of the defective item. All shipping costs to return the defective item will be reimbursed, and the item will be replaced. The management of Dixie Tinworks will determine if the item is truly defective once it is returned and will work with the customer to reach a mutually agreeable solution.   Unwanted Item Any item that is unwanted and unused may be returned within 10 days of receiving the item. The return shipping charges will be the responsibility of the purchaser. The purchase price will be refunded minus a 20% restocking fee.
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